Shipping policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1 business day. Orders placed on weekends or holidays are processed on the next business day.
DELIVERY TIME
Standard delivery within the United States takes 2 to 5 business days after dispatch. Delivery times are estimates and may be affected by carrier delays, weather, or peak seasons.
SHIPPING RATES
Shipping costs are calculated at checkout based on your address and the selected shipping method. Any applicable promotional free shipping thresholds are displayed in your cart.
ORDER TRACKING
As soon as your order ships, you will receive a confirmation email with a tracking number. Tracking information can take up to 48 hours to update after dispatch.
MULTIPLE PACKAGES
Orders containing several items may be shipped in separate packages and arrive on different days. You will receive tracking for each shipment.
INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We cannot be held responsible for packages delivered to an address entered incorrectly. If you notice a mistake, email us immediately and we will update the order if it has not yet shipped.
LOST OR STOLEN PACKAGES
If tracking shows your package as delivered but you have not received it, check with your neighbors and your local carrier first. Contact us within 14 days of the delivery date and we will open an investigation with the carrier.
INTERNATIONAL ORDERS
For orders shipped outside the United States, the recipient is responsible for any customs duties, import taxes, or handling fees charged by the destination country. These charges are not included in the order total and are not refundable.
Questions: hello@luckyfours.com